Servers

• Take and process guests’ orders in a timely fashion

• Memorize drink and dessert menu for on-demand recitation

• Up-sell desserts and drinks as appropriate for individual guests and parties

• Manage large groups quickly and efficiently through attentive service and precise order taking

• Maintain a fine dining atmosphere and handle guest complaints/requests quickly

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Bartenders

• Deliver a consistently high level of customer service to each client and maintain a safe environment by identifying problem clients and having them removed

• Keep bar area clean in accordance with the company’s guidelines as well as the requirements of the local health department

• Maintain an accurate cash drawer throughout the night and be able to account for any and all discrepancies in the final drawer tally

• Mix all drinks based on the serving sizes as outlined in the company manual to keep drink costs at a minimum

• Develop an efficient work pace that keeps the customers at the bar and in the dining room satisfied at all times

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Barbacks

• Ensure there is always enough back up liquor

• Run to the storage area to get alcohol if any bartender runs out

• Change kegs when required

• Pick up empty glasses and bottles from the tables and outside the bar (called bussing)

• Wipe down tables and bar tops

• Re-stock garnishes and mixes

• Always ensure there is enough clean glassware

• Re-stock ice when needed

• Maintain clean rags in each bartender’s station

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